Support Contracts

>>Support Contracts
Support Contracts2017-09-22T06:01:53+00:00

Standard IT Support Contracts from Wimbledon IT

  • Office IT Infrastructure Audit
  • Remote, Email & Telephone Support
  • On-site Support (Desktop/Laptop/Server)
  • Proactive Windows Updates & Patching
  • 24/7 Incident Logging Facility
  • 24/7 Server Monitoring
  • Dedicated Engineer/Account Manager
  • Hardware & Software Purchase at Wholesale Pricing
  • Yearly PC Health Check
  • Multiple Office Support
  • VPN (office-to-office network) Support
  • Relocations & Internal Moves
  • Out-Of-Hours Support On-Site
  • Out-Of-Hours Support Remote
  • On-Site Data Backup
  • On-line Data Backup
  • Fully Managed Antivirus
  • ———
  • Price Per Server Per Month
  • Price Per PC/Laptop Per Month
  • Broadband Router/Internet Support
  • ———
  • Printer/Scanner Support
  • iPhone/Blackberry/Android Phone Support
  • VOIP Handset Support per handset
  • Bronze
    Silver
    Gold
  • FREE**
    FREE**
    FREE**
  • £55 (per hour)
    £60 (per hour)
    £65 (per hour)
  • Discounted
  • £70
    £80
    £90
  • £50
    £60
    £70
  • £80
    £90
    £100
  • £13
    £15
    £19
  • £5
    £4
    £4
  • As part of phone service
    As part of phone service
    As part of phone service

**All contracts are 60 day rolling contracts with a 30 day get out clause

bulletOn-Site Support within 24  hours

bulletRemote Support within 12 hours

bulletOn-Site Support within 6 hours

bulletRemote Support within 3 hours

bulletOn-Site Support within 3 hours

bulletRemote Support within 1-2  hours

Call us to discuss a customized support contract
for your needs on 0800 612 0956

** The Bronze package comes with one hour of free support per month, the Silver package 2 hours and the Gold package with 4 hours free support as part of the contract.

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