PC & Laptop Health Check

>>PC & Laptop Health Check
PC & Laptop Health Check2017-04-25T11:10:07+00:00

PC, Mac & Laptop ‘Health Check’

If you are able to drop your system off at our workshop, we offer a complete laptop, PC or Mac ‘Health Check’. We will let you know what was wrong with your system and how you can prevent this from happening again.

This is at a cost of £50 + VAT and generally involves the following checks:

  • Installing Malware/Spyware Software and run full scans of system  – removing any spyware found

  • Ensure that Anti-virus software is up-to-date or if non-exists or has expired, install a recommended Anti-virus application

  • Installing defragmentation & optimization software – running defrag and system optimize

  • Running a system cleanup 

  • Removing any unwanted programs

  • Resetting browsers and removing temporary Internet files (if system was infected with spyware/malware)

  • Installing all updates (Windows updates or Mac OS X updates)

  • Installing backup software

  • Post ‘Health Check’ advice on backup and preventing future recurrences

Re-installation of Operating System & Software

If you prefer, or if necessary, your system could be wiped clean and the operating system and all software re-installed (depending on licensing and software availability). This option is also available if you can drop your system off to our workshop. In addition to the steps taken in the ‘Health Check’, we will also:

  • Backup all data prior to wiping your system (if possible)

  • Checking the physical state of the laptop, Mac or PC

  • Re-installing the operating system from afresh

  • Re-installing all software from afresh

  • Installing all updates to the operating system

  • Copy all data over from the backup to the appropriate profile on new installation

  • Installing all updates (Windows updates or Mac OS X updates)

  • Post ‘Re-installation’ advice on backup and preventing future recurrences

Again, we let you know what was wrong with your system and how you can prevent this from happening again. This ‘Re-installation’ process hours and is rather more time consuming and complex, so the charge is £100 + VAT

Unable to deliver your system to our workshop?

If you are unable to drop the system off at our workshop, we can provide the same high quality service with a home visit. We have set a price limit for the the ‘Health Check’ on site at £100 + VAT. The ‘Re-installation’ option at £200 + VAT.

For more information check out our general Domestic Support Rates.

 

Reliable, affordable home IT support

Most days, our team of IT experts fix computer problems in homes throughout South London. Whether you want urgent help to get your computer working again or advice on a new purchase, you can trust Wimbledon IT to provide the answers you need.

You can chat with one of our IT experts about any issues you have or advice that you need, call us today on freephone on 0800 612 0956, use the contact form, email us at  support@wimbledonit.com or use the ‘Live Chat’ web-app.

 

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